INFO

 

ECO-FRIENDLY FABRICS

At LILLE MUS we aim to be friendly to nature and the children wearing our products by sourcing as many eco-friendly fabrics as possible.

All our prints are soft cotton/spandex jersey and printed with water based inks.

 

CARE INSTRUCTIONS

To best preserve the original color and shape of your accessories gently hand wash your LILLE MUS accessories in cold water with phosphate-free detergent. Lay flat to dry. Do not bleach.

Pom pom beanies: if the pom pom looks flat from shipping you can make it fluffy again with a hairdryer on cold or low heat.

WARNING: Our pom pom beanies use snaps that can be a choking hazard for small children if they become loose from wear and tear. Never leave small children (under 3 years old) unsupervised while wearing our pom pom beanies. Check snaps for wear and tear on a regular basis. Our pom poms are not intended as toys.

 

PRODUCT VARIATIONS

Please note that pattern placement may vary due to the handmade nature of our products. Each item is unique.

Colors may appear different on your computer screen than the actual fabric.

All LILLE MUS accessories are made in Vancouver, Canada.

  

SHIPPING INFORMATION

We offer FREE shipping within Canada and U.S. on all purchases over $100 CAD.

All items are shipped world-wide using Canada Post.

All orders are completed and mailed out within 7-10 days from purchase.

Canada Post shipping time is usually under 2 weeks but depends on the destination.

You will receive a confirmation email once your order has been shipped.

For international shipments, any duty/tax is to be taken care of by the purchaser.

We also offer local pick-up 5 minutes from Coquitlam Centre, Coquitlam, BC. Just enter discount code PICKUP and we will email you once your order is ready.

  

REFUND POLICY

Since all our products are made to order all sales are final. We only accept returns if we have made an error and will be happy to exchange your item.

Merchandise must be returned in new condition and must be accompanied by the original receipt or invoice.

 

 

 

 

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